Marketing Platform For Franchise Networks (866) 735-1115

Customer Support For HighMatrix Online Marketing System

All customers can reach Customer Support multiple ways. For urgent issues please call us for Support and open a ticket. For all issues that require tracking, please click “Open a New Ticket” below and open a ticket. Please note the following:

Priority 1: Means that your system is down – you cannot continue work.

Priority 2: Means that HighMatrix Online Marketing System applications are not working as desired.

Priority 3: Means that you have an information request, account review request, billing issue or a change request

To track the status of an existing issue, please click on “Check Status”